The Hacienda At Krystal Grand Puerto Vallarta (Adults Only), Puerto Vallarta - Reviews, Rooms Options & Prices 2026

75 photos

The Hacienda At Krystal Grand Puerto Vallarta (Adults Only) Interior photo The photo captures a spacious and inviting entrance area of a building, likely a resort or upscale hotel, with a warm and slightly rustic ambiance. The focal point is a large, ornate stone fountain on the right side of the frame, featuring multiple t

The Hacienda At Krystal Grand Puerto Vallarta (Adults Only) Exterior photo The photo captures a serene outdoor scene, likely at a resort or luxury hotel, centered around a beautiful swimming pool and a charming gazebo.

The pool is the focal point, featuring clear, turquoise water with gentle ripples reflecting the sunligh

The Hacienda At Krystal Grand Puerto Vallarta (Adults Only) Exterior photo The photo shows an open-air dining area, likely part of a resort or upscale restaurant. It's characterized by a series of large, rounded arches supported by white pillars, creating a covered yet airy space. The ceiling is made of dark wooden beams ru

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Key details

About the Resort

Avenida De Las Garzas Zona Hotelera Norte, Puerto Vallarta, Mexico, 48333

Close to the beach

Great

8.2

7.6

/10

3.6

3.3

Loved by The Hacienda At Krystal Grand Puerto Vallarta (Adults Only) guests

Comfortable beds
Impeccably clean rooms
Friendly staff

"Rooms were clean and spacious, and we booked a swim out room, which was nice when you were having a lazy day."

charlotte7102 from United Kingdom

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"The Hacienda pool is by far the nicest pool ever; so warm, secluded and welcoming."

Terri M from Canada

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"Our room was very big and newly renovated."

Jayla from United States

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Amenities

The Hacienda At Krystal Grand Puerto Vallarta offers an expansive beach area and four outdoor pools, designed for relaxation and recreation. Guests can enjoy an all-inclusive package, which includes access to five specialty restaurants, two buffet-style establishments, and multiple bars serving national and international drinks. The adults-only sushi bar provides a tranquil space for guests seeking a refined dining experience by the sea.

Rooms

The hotel features 192 uniquely decorated suites in The Hacienda section, each highlighting the essence of Mexican colonial style. Many suites come with private pools or furnished terraces, providing exclusive spaces to unwind. Guests can choose from a variety of room options, including swim-out suites or expansive master suites with hydromassage tubs.

Location

Situated just 10 minutes from Puerto Vallarta International Airport and the Cruise Terminal, the hotel boasts a prime coastal location. The famous Malecón of Puerto Vallarta is only 15 minutes away, allowing easy access to local shopping and cultural experiences. The surrounding area includes clean beaches and vibrant community attractions.

Wellness

The hotel's wellness offerings include a comprehensive spa with treatments inspired by traditional Mexican practices. A fully-equipped gym caters to fitness enthusiasts, ensuring that guests can maintain their routines. The addition of themed nights and activities enhances the wellness experience for social guests.

Dining

The dining experience is diverse, with seven restaurants offering a range of culinary specialties from Mexican to Italian. Guests can opt for menu service or enjoy buffet-style dining with ocean views. Two snack bars provide casual dining options, while the café featuring Starbucks is perfect for coffee lovers.

Highlights

Location: 10 minutes from Puerto Vallarta International Airport

Rooms: 192 uniquely decorated suites

Dining: Seven culinary specialties and snack bars

Wellness: Comprehensive spa with traditional treatments

Package: All-inclusive with extensive dining options

“The Hacienda section makes this adults-only resort a standout, especially with its colonial architecture that truly captures Mexico's essence. I found the dining options extensive, from themed nights to an adults-only sushi bar. The Ki Spa's relaxation treatments add another layer of luxury, while its proximity to Puerto Vallarta's attractions makes it ideal for both relaxation and exploration.”

Emma JohnsonEditor-in-Chief at Toresort

Location: Great

8.7/10Review score

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Highlights from guests

DiningThe Omelette Station!

I loved the freshly made omelettes every morning. You can even ask for extras like mimosas and bacon!

Emma from Australia

Review on

Room FeaturesTerrace Jacuzzi

The Jr. suite hacienda terrace rooms are huge! I really enjoyed the outside jacuzzi on the terrace.

Jake from United States

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BedroomComfy Beds!

The beds were very comfy! Also, the rooms were cleaned every day, which was a plus.

Lucas from Canada

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Spa & LeisurePeaceful Pool!

The adult-only side pool was so peaceful and beautiful! It was perfect for relaxing.

Chloe from France

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Select your room type

The Hacienda At Krystal Grand Puerto Vallarta (Adults Only) offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Junior Suite

2 persons

465 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Junior Suite Terrace

2 persons

585 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Junior Suite Pool View

2 persons

465 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Suite Private Pool

2 persons

465 sq. feet

1 King-size bed

Shower

Private pool

room details

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Facilities

The Hacienda At Krystal Grand Puerto Vallarta (Adults Only) offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.1/10Review score

General

No smoking on site
Paid Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Private beach
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre
Hiking
Golf course
Yoga class

Services

Valet parking
Room service
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Babysitting/Child services
Board games
Children's play area

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Steam room
Body scrub
Facial
Treatment room
Back massage
Head massage

Room features

Air conditioning
Patio
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV

Dining Onsite

At The Hacienda At Krystal Grand Puerto Vallarta, a symphony of flavors awaits at the onsite dining options, offering everything from exquisite seafood to authentic Mexican recipes. With stunning views and varied culinary experiences, guests are invited to indulge in a picturesque setting that celebrates both local and international cuisines.

The Hacienda At Krystal Grand Puerto Vallarta (Adults Only) Restaurant photo The photo shows a bright and airy dining area, likely in a resort or upscale restaurant. The space is clean and modern with a focus on natural light.

The main feature is a long, rectangular dining table set for a formal meal. It's covered with a lig

The Hacienda At Krystal Grand Puerto Vallarta (Adults Only) Restaurant photo The photo shows a brightly lit, spacious restaurant with large windows offering views of a vibrant outdoor scene, likely a resort or beach area. The restaurant has a modern, airy feel with a light beige floor and white walls.

Several tables are set

The Hacienda At Krystal Grand Puerto Vallarta (Adults Only) Restaurant photo The photo shows a brightly lit, upscale restaurant dining area. The walls are painted a deep teal blue, contrasted by a white ceiling. The room is spacious and well-organized, with tables neatly arranged for diners.

The tables are mostly round, feat

Restaurante #1

Seafood and Snacks

Ambiance

A beautiful restaurant overlooking the main pool, this venue creates a vibrant atmosphere for casual lunches and themed dinners.

Key Offerings

Dine on a range of fresh seafood and snacks, complemented by themed dinners that embrace local culinary traditions.

Reservation

Not needed.

Lunch and themed dinner hours vary by occupancy.

O'West

Tapas and Cocktails

Ambiance

Set atop the suites tower, this adult-only establishment offers a cozy and elegant space with breathtaking views of Banderas Bay.

Key Offerings

Experience pre-dinner cocktails and light tapas, ideal for soaking in the stunning sunset.

Reservation

Recommended.

Open for drinks and tapas during the evening; specific hours vary.

Sea Fire

International Cuisine

Ambiance

An intimate and elegant setting, perfect for delighting in culinary creations with a focus on global flavors.

Key Offerings

Signature dishes highlight diverse influences; guests can savor exquisite meals in a sophisticated atmosphere.

Reservation

Recommended.

Hours vary.

Café Delights

Cafe and Bakery

Ambiance

A cozy spot perfect for unwinding, offering a warm, inviting environment for casual dining.

Key Offerings

Indulge in a variety of cakes, biscuits, coffees, and teas, perfect for a morning treat or mid-afternoon snack.

Reservation

Not needed.

Open throughout the day; specific hours vary.

The Hacienda At Krystal Grand Puerto Vallarta (Adults Only) Location

Avenida De Las Garzas Zona Hotelera Norte, Puerto Vallarta, Mexico, 48333

Map view

Avenida De Las Garzas Zona Hotelera Norte, Puerto Vallarta, Mexico, 48333

City landmarks

Landmark

Malecon Boardwalk

2.5 mi

Gallery

Galerias Vallarta

4700 ft

Beach

Marina Vallarta

1.4 mi

Shopping Area

La Isla Shopping Village

3600 ft

Night club

Santa Discoteque

2400 ft

Shopping Area

Liverpool

3900 ft

Mall

Plaza Caracol

4100 ft

Mall

Peninsula Plaza Vallarta

2800 ft

Beach

Soriana Super Playa de Oro

2800 ft

Landmark

Grand Venetian

2100 ft

Landmark

Skydive Puerto Vallarta

2200 ft

Store

Walmart

3400 ft

Landmark

Marigalante

2300 ft

Landmark

Quimixto

1.5 mi

Landmark

Casino Life Vallarta

2500 ft

Casino

Casino Vallarta

2500 ft

Mall

Starbucks

3800 ft

Beach

Playa de Oro

2800 ft

Night club

Barrabar

2800 ft

Mall

Soriana

2800 ft

Shopping Area

Galerias Vallarta Shopping Mall

4800 ft

Mall

plaza la isla

2900 ft

Church

Christ Church by the Sea

1.1 mi

Landmark

Playa El Salado

3300 ft

Night club

Strana

4800 ft

Landmark

El Faro Lighthouse

1.3 mi

Landmark

Pirate Ship Vallarta

4200 ft

Landmark

Cinemex

3900 ft

Beach

Playa Los Tules

4000 ft

Nearby

Beach

Soriana Super Playa de Oro

2800 ft

Mall

Peninsula Plaza Vallarta

1100 ft

Night club

Barrabar

1100 ft

Beach

Playa de Oro

2800 ft

Mall

Soriana

1100 ft

Restaurants

Mariscos 8 Tostadas

3200 ft

Av. Francisco Medina Ascencio Corner with Fluvial Vallarta

McCarthy's Irish Pub

1700 ft

Boulevard Francisco Medina Ascencio #2485. Plaza Peninsula

Sabores de Mexico

1100 ft

Otro Francisco Medina Ascencio 2699

Restaurante Icu

3700 ft

Avenida Francisco Medina Ascencio 2550 Esquina con Mike Lemus

Sushipop

2000 ft

Boulevard Francisco Medina Ascencio 2485 Place TE06

Abbraccio Cucina Italiana

4300 ft

Blv. Francisco Medina Ascencio 2590 Zona Hotelera Norte

Azul Vallarta

1200 ft

Calle Playa de Oro # 126 L 2 Zona Hotelera Norte

El Oasis Del Holi

3200 ft

Entre condominios Gran Venetian y condominios Peninsula Rio Pitillal

Explore Puerto Vallarta

Local Highlights

Galerias Vallarta

18 minutes walking

A popular shopping destination featuring a range of stores, restaurants, and an art gallery, perfect for modern shopping enthusiasts.

La Isla Shopping Village

14 minutes walking

An outdoor shopping complex offering a mix of boutiques, dining options, and entertainment, ideal for leisurely strolls and browsing.

Marina Vallarta

25 minutes walking

A beautiful marina with stunning views, providing access to various water sports and a vibrant dining scene along the waterfront.

Cuale Island

48 minutes walking

A tranquil island in the middle of the Cuale River, featuring gardens, local artisan shops, and a cultural market that adds charm.

Skydive Puerto Vallarta

8 minutes walking

Thrilling skydiving experiences over scenic landscapes, perfect for adrenaline seekers wanting an unforgettable adventure.

Yoga at the Beach

14 minutes walking

Relaxing beach yoga sessions available for guests, offering an opportunity to unwind while surrounded by ocean views.

Water Sports Rentals

10 minutes driving

Various water activities like jet skiing and paddleboarding provide fun for anyone looking to enjoy the beautiful waters nearby.

Estero de El Salado Nature Reserve

28 minutes walking

A stunning nature reserve perfect for birdwatching and hiking, showcasing local wildlife and lush landscapes to explore.

Mariscos 8 Tostadas

12 minutes walking

Casual seafood eatery known for its fresh ceviche and tacos, serving delicious dishes in a laid-back atmosphere.

Sushipop

8 minutes walking

Charming sushi spot offering unique rolls and vibrant decor; ideal for sushi lovers seeking a relaxed dining experience.

Sabores de Mexico

4 minutes walking

Authentic Mexican cuisine in a cozy setting, famous for its vibrant flavors and traditional dishes, with vegetarian options available.

McCarthy's Irish Pub

7 minutes walking

An inviting Irish pub serving hearty comfort food and a variety of beers; a great spot for casual dining or watching sports.

Santa Discoteque

10 minutes walking

Energetic nightclub featuring local DJs and themed nights, perfect for an entertaining evening of dancing and socializing.

Barrabar

5 minutes walking

Lively bar known for its fun atmosphere, live music, and delicious cocktails; great for a night out with friends or partners.

Marigalante

10 minutes walking

A unique pirate ship experience offering dinner and entertainment on the water; suitable for families and couples alike.

Teatro Vallarta

10 minutes driving

A grand theater hosting various performances, including concerts and cultural shows, with a seating capacity for over 1,000 guests.

Getting around

City Centre

Puerto Vallarta23 min · 1.2 mi

Airports

Lic. Gustavo Diaz Ordaz (PVR)10 min · 4.1 mi

Tepic (TPQ)264 min · 109.0 mi

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Property information and rules

Check-in

from 16:00-23:30

Check-out

until 11 am

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in for additional charge.

Breakfast

The hotel The Hacienda At Krystal Grand Puerto Vallarta (Adults Only) serves a full breakfast for free.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Year renovated:

2012

Number of floors:

Number of rooms:

192

Former name

the hacienda at hilton puerto vallarta - all-inclusive - adults only

Reviews and Ratings

Feedback about The Hacienda At Krystal Grand Puerto Vallarta (Adults Only) from previous guests about their experience

Review score

Based on 383 verified reviews

7.6/10

Very good

67%

Recommend

Cleanliness

8.4/10

Comfort

8.4/10

Facilities

8.1/10

Free Wi-Fi

9.1/10

Location

8.7/10

Staff

8.5/10

Value for money

7.8/10

Pros

Friendly staff

Beautiful pool

Comfortable rooms

Cons

Poor customer service

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Questions of the users

About The Hacienda At Krystal Grand Puerto Vallarta (Adults Only)

What is the best way to access the nearest beach from the property?

10 November 2023

The closest beach can be reached by a short walk from the hotel, providing plenty of opportunities to enjoy the sun and sea.

Can guests request special arrangements for celebrations like weddings or anniversaries at the hotel?

21 December 2023

Yes, the hotel offers specialized banquet services for weddings, anniversaries, and other events, ensuring a memorable experience.

Is there an option for late check-out if needed?

15 January 2024

Late check-out may be available upon request, subject to availability. It's recommended to inquire at the front desk closer to the departure date.

What dining options are available for guests at this hotel?

05 February 2024

The hotel features a variety of dining options including specialty restaurants offering Mexican, French, and Italian cuisines, as well as buffet-style meals and casual snack bars.

Is the hotel located close to any local attractions or shopping areas?

28 March 2024

Yes, the hotel is ideally situated about 15 minutes from the traditional Malecón, where guests can enjoy local shops, restaurants, and attractions.

Can I expect to find activities and entertainment options for all ages at the hotel?

12 April 2024

Absolutely! The hotel offers a range of entertainment options, including shows, contests, and dedicated activities for both kids and teenagers.

Are there any facilities specifically tailored for adult guests in the hotel?

03 May 2024

The Hacienda section is exclusively for guests 18 and older, offering a serene environment ideal for couples seeking a romantic getaway.

What should I do if I have dietary restrictions or special meal requests?

20 June 2024

Guests are encouraged to inform the staff about any dietary restrictions upon arrival to receive the best possible accommodations during their stay.

Is there a fitness center or wellness services available at this hotel?

17 July 2024

Yes, the hotel features a fully-equipped gym and a spa offering a variety of treatments to enhance your wellness during your stay.

How can transportation be arranged to and from the airport?

30 August 2024

Transportation to and from Puerto Vallarta International Airport can be arranged through the hotel for a fee. It's advisable to book this service in advance.